Privacy Policy
Your privacy is important to us at calytherionuvexa
Effective Date: January 1, 2025
Information We Collect
Personal Information
When you use our budget foundations platform, we collect information that you provide directly to us. This includes your name, email address, phone number, and any financial information you choose to share through our budgeting tools.
We also collect information about your interactions with our platform, including how you use our budgeting features, the pages you visit, and the time you spend on different sections of our site.
Automatically Collected Information
- Device information including browser type, operating system, and screen resolution
- IP address and general location information
- Cookies and similar tracking technologies
- Usage patterns and preferences within our platform
We never collect sensitive financial data such as bank account numbers, credit card information, or login credentials for your financial institutions.
How We Use Your Information
Service Provision
Your information helps us provide personalized budgeting recommendations and financial guidance. We use your data to create customized budget plans, track your progress, and suggest improvements to your financial habits.
We also use your information to communicate with you about your account, send important updates about our services, and provide customer support when you need assistance.
Platform Improvement
We analyze usage patterns to understand how our users interact with our budgeting tools. This helps us identify areas for improvement and develop new features that better serve your financial planning needs.
Data Type | Purpose | Retention Period |
---|---|---|
Account Information | Service provision and support | While account is active |
Usage Analytics | Platform improvement | 24 months |
Communication Records | Customer support | 36 months |
Data Sharing and Disclosure
Third-Party Services
We work with trusted third-party service providers to deliver our budgeting platform. These partners include cloud hosting providers, analytics services, and communication tools. All third parties are bound by strict confidentiality agreements and can only use your data as necessary to provide their services to us.
We never sell your personal information to advertisers or marketing companies. Your financial data remains private and is only shared in the limited circumstances outlined in this policy.
Legal Requirements
We may disclose your information if required by Australian law, court order, or government regulation. We will notify you of such requests unless prohibited by law or if we believe notification would compromise an investigation.
Your Privacy Rights
Access and Control
You have the right to access, update, or delete your personal information at any time. You can modify your account settings, download your data, or request complete account deletion through your user dashboard.
- Request a copy of all personal data we hold about you
- Correct any inaccurate or incomplete information
- Delete your account and associated data
- Opt out of marketing communications
- Restrict processing of your data for specific purposes
Data Portability
You can export your budgeting data in a standard format that can be imported into other financial planning tools. This ensures you maintain control over your financial information even if you decide to use a different service.
Security Measures
Data Protection
We implement industry-standard security measures to protect your information. This includes encryption of data in transit and at rest, secure server infrastructure, and regular security audits by independent third parties.
Our team receives ongoing training on data protection best practices, and we maintain strict access controls to ensure only authorized personnel can access your information.
Incident Response
In the unlikely event of a data breach, we have comprehensive response procedures in place. We will notify affected users within 72 hours and work closely with relevant authorities to investigate and resolve the incident.
International Data Transfers
While our primary servers are located in Australia, some of our third-party service providers may process data in other countries. We ensure all international transfers comply with Australian privacy laws and include appropriate safeguards to protect your information.
We only work with service providers in countries that have been deemed to have adequate privacy protections or have entered into specific data protection agreements with us.
Cookie Policy
Types of Cookies
We use essential cookies to ensure our platform functions properly, analytics cookies to understand user behavior, and preference cookies to remember your settings and provide a personalized experience.
You can control cookie settings through your browser preferences. However, disabling certain cookies may limit some functionality of our budgeting tools.
Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will delete that information immediately.
Policy Updates
We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by email and by posting a notice on our website.
Your continued use of our services after any policy updates constitutes acceptance of the revised terms.
Contact Us About Privacy
Address: 75 Victoria St, Bunbury WA 6230, Australia
Phone: +61261623371
Email: info@calytherionuvexa.com
Privacy Officer: privacy@calytherionuvexa.com